About the client
Member of one of the most famous and active financial groups in Central and Eastern Europe.
The challenge
Automation of the leasing application process.
What we did
Sii company developed a solution that automates the process of submitting leasing applications. Customers are able to conveniently apply in an electronic form on the website and at the same time to familiarize themselves with available leasing offers. The system is available on all types of devices: desktops, laptops, tablets and phones. Potential customers are identified using generated tokens and pins. The entered data is validated in view of accuracy and integrity. Customer may submit attachments as well as generate insight of agreement prototype, that can automatically be sent to him electronically. The application is integrated with external GUS and BIG systems. The granting of the leasing is determined in the real-time by decision engine, which largely contributed to reduction of the waiting time for the result of their application.
Effects
- Speeding up the application process – by offer which is available on-line through the Web browser client assessment time was shortened, and as a result – the whole process.
- Relieving back-office workers – no need to manually rewrite requests from clients by company’s employees.
- Improvement of data quality – automatic validation of all collected data.
- Creating a brand – improvement of our client’s image for potential customers.