Possible locations
  • Bialystok
  • Bydgoszcz
  • Cracow
  • Czestochowa
  • Gdansk
  • Gliwice
  • Katowice
  • Kielce
  • Lodz
  • Lublin
  • Pila
  • Poznan
  • Rzeszow
  • Szczecin
  • Torun
  • Warsaw
  • Wroclaw
  • Remote work
Technologies & tools
  • ServiceNow
  • JavaScript

Sii ServiceNow Competency Center provides services to customers from various industries in Europe and United States. We specialize in improving customer platforms, optimizing and digitizing process flows, and expanding platform usage within the customer organization. Our experience spans among ITSM / ITOM / ITAM / HRSD / SecOps / ITBM(PPM) modules.

You will join the team working with many projects utilizing various modules and applications on the ServiceNow platform.

Sii ServiceNow Competency Center is looking for ServiceNow Consultants to join our growing team and help design processes and consult clients on end-to-end solutions build on ServiceNow platform. Ones that would like to develop their product knowledge but also work with global stakeholders across different workflows of product. As ServiceNow Consultant you will be helping our customers in define, design, develop or implementation of business processes ensuring final success.

Your role

  • Gathering and analyzing requirements
  • Creating User Stories / Requirements specifications
  • Designing and improving processes in various ServiceNow products
  • Serving as a process subject matter expert to the customer and members of the team
  • Collaborating closely with various stakeholders and members of the team
  • Communicating requirements and acting as a liaison between the customer and the development team
  • Maintaining and creating the processes documentation
  • Providing customer workshops, demos, and presentations
  • Advising on functionality and how to limit customizations

Your skills
  • Very good understanding of ServiceNow Platform architecture and products
  • Minimum 4 years in a consulting position, delivering software implementation engagements
  • At least 2 valid ServiceNow certificates
  • Proven track of product customizations or integrations, implementation, maintenance
  • Experience with JavaScript and business process modeling
  • Ability to produce documentation at various levels including technical and customer-facing
  • Demonstrate an awareness of Best Practices in the IT industry
  • Previous work with ROI / value propositions for customers' software implementation
  • Thorough understanding of ITIL and Agile
  • Knowledge of NowCreate Service Implementation Management methodology
  • Strong communication, negotiation, and presentation skills

Job no. 241122-BT45I

Why Sii

Great Place to Work since 2015

it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas

Fascinating projects

prestigious brands from around the world, long-term contracts and preferred partner status for many clients

Project suited to you

Do you want to change your career path? Is your project coming to an end? We’ll find you a new one! We have an app for this – Job Changer

We share the profit with Workers

Last year we allocated PLN 2,1BN to this benefit

PLN 500 000 per year for your ideas

with this amount, we support the passions and voluntary actions of our workers

7 500 experts and many development opportunities

Tech Communities, workshops, a training platform, and a technology blog – you choose

Employment stability

revenue of EUR 480M, no debts, since 2006 on the market

Great, comfortable offices

perfect place to work, integrate, have fun together, and celebrate successes

Open-minded and available management team

quick decision-making, we’re all on a first-name basis

True values

these are not empty words – we’re guided by them every day

Fantastic atmosphere

created by all Sii Power People

Attractive benefits package

private healthcare, benefits cafeteria platform, car discounts and more

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