Sii
Job ads
Specjalista ds. wsparcia IT z językiem angielskim

Specjalista ds. wsparcia IT z językiem angielskim

Maciej, Junior Software Engineer

This offer base language is Polish. Translate into English This translation is generic. Show original text

Possible location

Technologies & tools

IT Operations to Centrum Kompetencyjne odpowiedzialne za realizację zadań i projektów w obszarze Service Desk oraz utrzymania stanowisk roboczych i urządzeń mobilnych: komputerów, laptopów, tabletów, telefonów komórkowych, drukarek (DELL, HP, Lenovo, Apple, Samsung), serwerów, systemów operacyjnych, sieci (Windows, Linux, CISCO, Azure, AWS), baz danych (SQL, Oracle), aplikacji (SCCM, ServiceNow, Zabbix, O365, D365).

Jeśli zależy Ci na pracy w międzynarodowym środowisku, gdzie możesz w praktyczny sposób wykorzystywać i rozwijać swoją znajomość języka angielskiego – trafiłeś idealnie! Poszukujemy osoby na stanowisko Specjalisty ds. wsparcia IT, który będzie gotowy do podjęcia pracy w trybie trzyzmianowym (wsparcie 24/7).

Your role

Wsparcie IT użytkowników w zakresie rozwiązywania problemów technicznych związanych z aplikacjami, systemami oraz sprzętem komputerowym
Zapewnianie wsparcia telefonicznego, korzystając z narzędzi ticketowych, maili oraz MS Teams oraz łączenia zdalnego - TeamViewer, ConnectWise
Przygotowanie komputerów użytkowników do pracy
Wsparcie klientów w rozwiązywaniu problemów z sieciami LAN/WAN i Wi-Fi
Konfiguracja sieci LAN/WAN Wi-Fi oraz serwerów
Poznanie mechanizmów monitoringu i analizy infrastruktury IT
Realizowanie zadań zgodnie z międzynarodowymi standardami świadczenia usług informatycznych ITIL, PRINCE2, ISO 9000, ISO 27000

Your skills

Minimum pół roku doświadczenia, w tym staże, praktyki
Bardzo dobra znajomość języka angielskiego w mowie i piśmie – warunek konieczny
Wiedza na temat budowy sprzętu komputerowego oraz podstawowych elementów konfiguracji
Dobra znajomość systemu MS Windows i MS Active Directory lub Azure AD
Doświadczenie w konfiguracji aplikacji MS Outlook, Teams oraz funkcji programów MS Word, MS Excel
Znajomość zagadnień związanych z konfiguracją serwerów, a także z konfiguracją i utrzymaniem sieci LAN/WAN i Wi-Fi oraz umiejętność konfiguracji urządzeń
Umiejętności interpersonalne, komunikatywność, otwartość oraz dobra organizacja własnej pracy

Job no. 241118-1K3BL

Possible location

Technologies & tools

IT Operations is a Competence Center responsible for carrying out tasks and projects in the area of Service Desk and maintenance of workstations and mobile devices: computers, laptops, tablets, cell phones, printers (DELL, HP, Lenovo, Apple, Samsung), servers, operating systems, networks (Windows, Linux, CISCO, Azure, AWS), databases (SQL, Oracle), applications (SCCM, ServiceNow, Zabbix, O365, D365).

If you care to work in an international environment, where you can use and develop your English language skills in a practical way - you have come to the perfect place! We are looking for a person for the position of IT Support Specialist who will be ready to work three shifts (24/7 support).

Your role

Provide IT support to users to resolve technical issues related to applications, systems and hardware
Provide telephone support, using ticketing tools, emails and MS Teams and remote connection - TeamViewer, ConnectWise
Preparing users' computers for operation
Supporting customers in troubleshooting LAN/WAN and Wi-Fi problems
Configuration of LAN/WAN Wi-Fi networks and servers
Learning the mechanisms of monitoring and analysis of IT infrastructure
Performing tasks in accordance with international IT service delivery standards ITIL, PRINCE2, ISO 9000, ISO 27000

Your skills

Minimum six months of experience, including internships, apprenticeships
Very good knowledge of spoken and written English - a prerequisite
Knowledge of computer hardware design and basic configuration elements
Good knowledge of MS Windows and MS Active Directory or Azure AD
Experience in configuring MS Outlook, Teams applications and MS Word, MS Excel functions
Knowledge of server configuration, as well as LAN/WAN and Wi-Fi network configuration and maintenance, and ability to configure devices
Interpersonal skills, communication skills, openness and good organization of own work

Job no. 241118-1K3BL

Watch this video

Join us! Together we are unstoppable

Related job offers

Młodszy specjalista ds. wsparcia IT

Location:: Lublin

More

IT Support Specialist

Location:: Dobrzen Wielki, Nysa, Opole

More

See all

Why Sii

Great Place to Work since 2015

it’s thanks to feedback from our workers that we get this special title and constantly implement new ideas

Fascinating projects

prestigious brands from around the world, long-term contracts and preferred partner status for many clients

Project suited to you

Do you want to change your career path? Is your project coming to an end? We’ll find you a new one! We have an app for this – Job Changer

We share the profit with Workers

Last year we allocated PLN 2,1BN to this benefit

PLN 500 000 per year for your ideas

with this amount, we support the passions and voluntary actions of our workers

7 500 experts and many development opportunities

Tech Communities, workshops, a training platform, and a technology blog – you choose

Employment stability

revenue of EUR 480M, no debts, since 2006 on the market

Great, comfortable offices

perfect place to work, integrate, have fun together, and celebrate successes

Open-minded and available management team

quick decision-making, we’re all on a first-name basis

True values

these are not empty words – we’re guided by them every day

Fantastic atmosphere

created by all Sii Power People

Attractive benefits package

private healthcare, benefits cafeteria platform, car discounts and more

Show more Show less

Join us

First name*

Surname*

E-mail*

Location of work*

Send your current CV*

or

Allowed extensions: DOC, DOCX, PDF (max 5MB)

I consent to the processing of my personal data by Sii sp. z o.o. and its subsidiaries for recruitment purposes.*

I consent to the processing of my personal data by Sii sp. z o.o. and its subsidiaries for the purpose of sending marketing information to the provided e-mail address.

At any time, you may withdraw your consent to the processing of personal data, but such withdrawal shall not affect the legal compliance of any processing of such data, which had occurred before you withdrew your consent. Detailed information on the processing of your personal data is specified in the Privacy Policy.

Your message was sent successfully.

Thank you!

Find out more about Sii

Sorry, something went wrong and your message couldn’t be delivered.

Please refresh the page and try again.

File upload error

No file was uploaded

Incorrect file size (max 5MB)

Invalid file format

Empty file

Processing...

Take a look inside our offices

Take a look inside
our offices

Lodz

ul. Piotrkowska 157A, 90-440 Łódź

Passion for technology, international projects, common hobbies – in short, that’s how you can describe our office in central Poland. The main technologies that Sii experts work with include Java, .NET, C/C++, and front-end. Additionally, our teams...

Learn more about office

Sii Ukraine

Who we are

What we offer

Industries

Career

News

Blog

Sii Ukraine

Specjalista ds. wsparcia IT z językiem angielskim

Related job offers