Summary
Key results
Quarterly security control assessments completed and reports delivered on regulator-mandated timelines
Improved verification and evaluation process for controls, increasing consistency and efficiency
Consistent operational-risk controls across multiple jurisdictions
Operating across dozens of countries, the bank’s local teams performed operational-risk controls using different standards, forms, and evaluation criteria. This created audit difficulties, reporting discrepancies, and no single point of central accountability for the control process.
A key challenge was limited internal capacity, which made it difficult to complete and report quarterly security control assessments on time for US and UK regulators. Delays exposed the organization to potential fines and reputational risk. The bank needed expert support to assume responsibility for quarterly assessments and on-time reporting.
In addition, process improvements were required for data collection, validation, and reporting to increase efficiency and global consistency.
Expert team and process enhancements
Sii Poland assembled a team experienced in security and industry standards (including PCI and SOC) to take ownership of quarterly security control assessments in the US and UK. The scope included:
- on-time execution of control assessments and report preparation to meet regulatory deadlines, eliminating the risk of delays and penalties
- streamlining data collection, validation, and reporting to improve efficiency and consistency
- analyzing existing procedures and identifying automation opportunities to enable further improvements
- operational support for quarterly control execution in key regions (US and UK)
A stable, repeatable, and scalable control process
With Sii Poland’s support, the organization achieved timely completion and reporting of quarterly security control assessments—removing the risk of financial penalties and strengthening regulatory compliance. Enhanced data collection, verification, and reporting increased transparency and efficiency, reducing errors and shortening report preparation time. Identified automation opportunities created a solid foundation for further global optimization of the control process.