About the client
An international manufacturer of paints and varnishes based in Finland
The challenge
The client needed a comprehensive support for Share Point related requests.
What we did
- Identify and verify error causes in the system.
- Handle requests for Share Point-related modifications, such as creating new elements or deleting old ones (sites, forms, etc.).
- Conduct phone consultations if needed.
- Assist with MS Teams adoption for the company, especially Polish business unit.
- Create appropriate flows in MS Power Automate.
Effect
- Expert support in multiple languages throughout the company.
- Urgent incidents taken care of by specialists.
- Service requests handled by experienced consultants.
- Implementation and adoption of MS Teams and other Office 365 apps.