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Global Atlassian Cloud environment for Puma – from migration to 24/7 operations

Increasing IT complexity and the pressure of global cloud transformation 

As an international brand present in more than 120 countries, Puma manages a complex IT ecosystem supporting its global design, production, and sales processes. With the introduction of a new corporate cloud strategy, the organization decided to move its entire Atlassian platform to Atlassian Cloud, fully phasing out its on-premise infrastructure. 

The scale and complexity of the environment – consisting of both local on-premise instances and existing cloud solutions – required exceptional precision, coordination, and strict security controls at every stage of the migration. The project, operated in a 24/7 delivery model, had to ensure complete system continuity for global teams and full compliance with the company’s international IT policies. 

To address these challenges, Puma selected Sii Poland, valuing the company’s experience in large-scale migration projects and its long-standing technological partnership with Atlassian. 

Comprehensive Atlassian Cloud migration 

Sii Poland delivered a full end-to-end migration of Puma’s Atlassian platform, covering the entire project lifecycle – from environment takeover and migration planning to integrations, optimization, and post-deployment operations. The migration encompassed both on-premise and cloud infrastructure, and the full process was completed in a record timeframe, without any disruption to end users. 

The scope of work included: 

  • taking over and auditing the distributed Atlassian environment – both on-premise and cloud – within two weeks 
  • migrating the entire Atlassian ecosystem to the cloud in full compliance with corporate security standards 
  • providing post-migration maintenance and continuous platform development 
  • performing ongoing monitoring and managing Atlassian licenses 
  • optimizing the configuration and improving overall system performance 
  • implementing automated updates and security patches 
  • delivering 24/7 technical support through a dedicated team of experts 

Full reliability, lower costs, and greater operational flexibility 

Migrating to Atlassian Cloud enabled Puma to fully eliminate its on-premise infrastructure, significantly reducing maintenance costs and increasing service availability on a global scale. Dynamic resource scaling allows the organization to quickly adapt to changing team needs, while automated updates have strengthened security and overall platform stability. 

The unified Atlassian environment accelerated collaboration across global teams, simplified change management, and streamlined user administration. The 24/7 support model ensures continuous platform availability and rapid incident resolution, leading to higher operational efficiency. 

With support from Sii Poland’s experts, Puma now operates a modern, scalable, and secure Atlassian Cloud platform that supports its critical business processes and global growth strategy. 

Key results 

  • one of the world’s first large-scale migrations to Atlassian Cloud 
  • unified global Atlassian Cloud environment 
  • full retirement of on-premise infrastructure 
  • continuous operations with 24/7 support 
  • enhanced security through automated updates 
  • improved performance through dynamic resource scaling 
  • lower maintenance and license management costs 
  • streamlined processes for operating and evolving the Atlassian platform 

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Justyna Michalak

Delivery Manager

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