{"id":371,"date":"2021-06-09T13:55:04","date_gmt":"2021-06-09T13:55:04","guid":{"rendered":"https:\/\/sii.ua\/?case-study=e-learning-it-processes-in-the-organization"},"modified":"2021-06-09T13:55:04","modified_gmt":"2021-06-09T13:55:04","slug":"e-learning-it-processes-in-the-organization","status":"publish","type":"case-study","link":"https:\/\/sii.ua\/en\/case-study\/e-learning-it-processes-in-the-organization\/","title":{"rendered":"E-Learning IT Processes in the Organization"},"content":{"rendered":"<h2>The challenge<\/h2>\n<div class=\"sii-rl-content-item-value sii-rl-businessNeed-value sii-rl-content-item-value-display\">\n<p>The client\u00a0implemented a new ITSM system and was looking for a scalable solution to support the adoption of IT processes.<\/p>\n<\/div>\n<h2>What we did<\/h2>\n<ul>\n<li>We defined the business need and client waiting time.<\/li>\n<li>We prepared a series of interactive, engaging mini trainings for the client\u2019s e-learning platform, taking into account the specificity of its processes. We showed their benefits and interactions between them.<\/li>\n<\/ul>\n<h2>Effects<\/h2>\n<ul>\n<li>Diagnosis, discussion and development of solutions to the existing problems in projects.<\/li>\n<li>Development of a scheme of cooperation and project process.<\/li>\n<li>Client is able to present new IT processes and the new ITSM system to all IT employees in a standardized way.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The challenge The client\u00a0implemented a new ITSM system and was looking for a scalable solution to support the adoption of &hellip; <a class=\"continued-btn\" href=\"https:\/\/sii.ua\/en\/case-study\/e-learning-it-processes-in-the-organization\/\">Continued<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"template":"views\/single-old-case-study.blade.php","offering":[208],"industry":[1112],"client":[183],"technologies":[1063],"country":[],"class_list":["post-371","case-study","type-case-study","status-publish","hentry","offering-training","industry-retail-e-commerce","client-cicrcle-k","technologies-itil-training"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/case-study\/371"}],"collection":[{"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/case-study"}],"about":[{"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/types\/case-study"}],"author":[{"embeddable":true,"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/media?parent=371"}],"wp:term":[{"taxonomy":"offering","embeddable":true,"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/offering?post=371"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/industry?post=371"},{"taxonomy":"client","embeddable":true,"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/client?post=371"},{"taxonomy":"technologies","embeddable":true,"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/technologies?post=371"},{"taxonomy":"country","embeddable":true,"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/country?post=371"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}