{"id":300,"date":"2020-09-13T20:02:30","date_gmt":"2020-09-13T20:02:30","guid":{"rendered":"https:\/\/sii.ua\/?case-study=microsoft-365-support-service-4"},"modified":"2020-09-13T20:02:30","modified_gmt":"2020-09-13T20:02:30","slug":"microsoft-365-support-service-4","status":"publish","type":"case-study","link":"https:\/\/sii.ua\/en\/case-study\/microsoft-365-support-service-4\/","title":{"rendered":"Microsoft 365 support service"},"content":{"rendered":"<h2>The challenge<\/h2>\n<p>The client needed a comprehensive support for SharePoint related requests.<\/p>\n<h2>What we did<\/h2>\n<ul>\n<li>Identify and verify error causes in the system,<\/li>\n<li>Supervise SharePoint and Webcon environment,<\/li>\n<li>Upgrade and develop Webcon features,<\/li>\n<li>Create and develop workflows for documents,<\/li>\n<li>Support processes for the finance department,<\/li>\n<li>Conduct analysis and consulting as needed.<\/li>\n<\/ul>\n<h2>Effect<\/h2>\n<ul>\n<li>Urgent incidents &amp; Service requests handled by experienced consultants,<\/li>\n<li>Vast improvment of the environment and business processes,<\/li>\n<li>New ways to handle document workflow.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The challenge The client needed a comprehensive support for SharePoint related requests. What we did Identify and verify error causes &hellip; <a class=\"continued-btn\" href=\"https:\/\/sii.ua\/en\/case-study\/microsoft-365-support-service-4\/\">Continued<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"template":"views\/single-old-case-study.blade.php","offering":[221],"industry":[1105],"client":[142],"technologies":[382,652,856],"country":[],"class_list":["post-300","case-study","type-case-study","status-publish","hentry","offering-microsoft-365-m365","industry-software-vendors","client-benefitsystems-en","technologies-microsoft-sharepoint-2","technologies-microsoft-sql-2","technologies-webcon-bps"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/case-study\/300"}],"collection":[{"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/case-study"}],"about":[{"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/types\/case-study"}],"author":[{"embeddable":true,"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/media?parent=300"}],"wp:term":[{"taxonomy":"offering","embeddable":true,"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/offering?post=300"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/industry?post=300"},{"taxonomy":"client","embeddable":true,"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/client?post=300"},{"taxonomy":"technologies","embeddable":true,"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/technologies?post=300"},{"taxonomy":"country","embeddable":true,"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/country?post=300"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}