{"id":144,"date":"2015-10-08T00:00:00","date_gmt":"2015-10-08T00:00:00","guid":{"rendered":"https:\/\/sii.ua\/?case-study=sales-and-service-modules-for-print-industry"},"modified":"2015-10-08T00:00:00","modified_gmt":"2015-10-08T00:00:00","slug":"sales-and-service-modules-for-print-industry","status":"publish","type":"case-study","link":"https:\/\/sii.ua\/en\/case-study\/sales-and-service-modules-for-print-industry\/","title":{"rendered":"Sales and service modules for print industry"},"content":{"rendered":"<h2>The challenge<\/h2>\n<p>Upgrade from Dynamics CRM 4.0 to CRM 2015 in order to increase usability and functionalities in sales and services modules. The project was a pilot implementation within a group.<\/p>\n<h2>What we did<\/h2>\n<ul>\n<li>Implementation of Dynamics CRM 2015 in sales (including automated offer creation).<\/li>\n<li>Implementation of Dynamics CRM 2015 in services (including contract management, creating service reports and machine management).<\/li>\n<li>Advanced reporting for executives in sales &amp; service.<\/li>\n<li>Integration with Signotec \u2013 signature capturing devices.<\/li>\n<\/ul>\n<h2>Effects<\/h2>\n<ul>\n<li>Better support of the sales process.<\/li>\n<li>Ability to run a more advanced service process.<\/li>\n<li>Timely and adequate information for the Board.<\/li>\n<li>Time savings for servicemen thanks to integration with Signotec.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>The challenge Upgrade from Dynamics CRM 4.0 to CRM 2015 in order to increase usability and functionalities in sales and &hellip; <a class=\"continued-btn\" href=\"https:\/\/sii.ua\/en\/case-study\/sales-and-service-modules-for-print-industry\/\">Continued<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"template":"views\/single-old-case-study.blade.php","offering":[201],"industry":[1107],"client":[50],"technologies":[383,860],"country":[],"class_list":["post-144","case-study","type-case-study","status-publish","hentry","offering-dynamics-365-d365","industry-high-tech-semiconductors","client-muller-martini-en","technologies-microsoft-dynamics-crm-2","technologies-microsoft-dynamics-crm-2015"],"acf":[],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/case-study\/144"}],"collection":[{"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/case-study"}],"about":[{"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/types\/case-study"}],"author":[{"embeddable":true,"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/users\/1"}],"wp:attachment":[{"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/media?parent=144"}],"wp:term":[{"taxonomy":"offering","embeddable":true,"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/offering?post=144"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/industry?post=144"},{"taxonomy":"client","embeddable":true,"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/client?post=144"},{"taxonomy":"technologies","embeddable":true,"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/technologies?post=144"},{"taxonomy":"country","embeddable":true,"href":"https:\/\/sii.ua\/en\/wp-json\/wp\/v2\/country?post=144"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}